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Set-up of Quality Management Systems |
The quality has become a key competitive factor for all participants in a hard-fought market. Even small and medium enterprises (SME) will get benefits by the introduction of a quality management system - whether through reducing costs, improving customer satisfaction or enhance their perception in the market.
A QM system qualifies the processes of an enterprise, independent of the market and products in which he operates and summarize them in a quality manual. An auditor of an accredited certifier verifies that the process flows and procedures described in the quality manual and instructions comply with the reality and whether the relevant procedures fully described. The quality requirement applies not only to organizational processes, but attaches particular importance to the customer and employee satisfaction.
A QM system is not required by the authorities, for suppliers and service providers it is often necessary in order to get involved in a project or business. In addition to the ISO 9000:2000 there are other standards for determining the level of quality, such as the ISO / TS 16949:2002, QS 9000, VDA 6.1 and EFQM. We would be pleased to support you while introducing a quality management system. You will get information on creating a quality manual and we will give you an overview of the certification bodies. Please feel free to contact us for any kind of information and questions.
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